Shipping policy
Shipping Policy for Monaliza Furnishings
At Monaliza Furnishings, we are committed to providing a seamless and reliable logistics experience for our furniture products. We partner with global manufacturers in China and maintain our inventory in strategic warehouses within the United States to ensure efficient processing and direct-to-door delivery.
1. Shipping Rates & Destinations
- United States (USA): We offer Free Shipping on all orders delivered to addresses within the United States.
- Arab Countries, Europe, Australia, and North Africa: Shipping is not free. Orders shipped to these regions are subject to shipping fees, which are calculated and displayed at checkout based on the dimensions, weight of the furniture, and the destination address.
2. Order Processing Time
- All orders are processed and prepared for shipment within 2 to 5 business days (excluding weekends and holidays) after payment confirmation.
- Once your order leaves our US warehouse, you will receive an automated email containing your Tracking Number to monitor your shipment's journey.
3. Estimated Delivery Time
- Within the United States: Delivery typically takes 5 to 10 business days after the processing period.
- International Shipping (Arab Countries, Europe, Australia, and North Africa): Delivery typically takes 10 to 21 business days. Please note that delivery windows may vary depending on local customs processing and regional carriers.
4. Customs, Duties, and Taxes
For international shipments outside the US, the customer is solely responsible for all customs duties, import taxes, and local handling fees imposed by the destination country. Monaliza Furnishings has no control over these charges and cannot predict their amounts.
For international shipments outside the US, the customer is solely responsible for all customs duties, import taxes, and local handling fees imposed by the destination country. Monaliza Furnishings has no control over these charges and cannot predict their amounts.
5. Shipping Delays and Risk of Loss
We are not liable for shipping delays caused by carrier disruptions, customs clearance processes, or events outside our reasonable control. Once the product is transferred to the shipping carrier, the title and risk of loss pass to the customer.
We are not liable for shipping delays caused by carrier disruptions, customs clearance processes, or events outside our reasonable control. Once the product is transferred to the shipping carrier, the title and risk of loss pass to the customer.
If you have any questions regarding your shipment, please contact us at: monalizafurnishings@monalizafurnishings.store